Introduction
HireMeBuddy ("we", "our", or "us") operates the HireMeBuddy mobile application (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
Information We Collect
Personal Information
When you register for HireMeBuddy, we collect:
- Full name
- Email address
- Phone number
- Profile photo (optional)
- Location data (for service matching)
Provider-Specific Information
If you register as a service provider, we additionally collect:
- Professional skills and experience
- Service categories offered
- Hourly rates
- Business verification documents
- Portfolio images and videos
Automatically Collected Information
- Device information (model, OS version)
- Usage data (app interactions, features used)
- Firebase Cloud Messaging tokens (for push notifications)
- Location data (with your permission)
How We Use Your Information
We use collected data to:
- Create and manage your account
- Match clients with service providers
- Process bookings and payments
- Send push notifications about bookings, messages, and updates
- Improve our services and user experience
- Prevent fraud and ensure platform security
- Comply with legal obligations
Data Storage and Security
- Backend: Supabase (PostgreSQL database hosted on secure servers)
- Storage: Firebase Storage and Supabase Storage for media files
- Security: All data transmitted over HTTPS; passwords are encrypted
- Row Level Security (RLS): Enabled on all database tables to ensure users can only access their own data
Data Sharing
We do NOT sell your personal information. We share data only in these circumstances:
- With Service Providers: Client booking information is shared with matched providers (name, contact, booking details)
- Legal Requirements: When required by law or to protect our rights
- Service Partners: Supabase, Firebase, Google Maps (see their privacy policies)
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications
- Withdraw location permission
To exercise these rights, contact us at: privacy@hiremebuddy.app
Location Data
- We collect location data to match you with nearby service providers
- Location permission can be disabled in your device settings
- Disabling location may limit service matching functionality
Push Notifications
- We use Firebase Cloud Messaging for notifications
- You can disable notifications in app settings or device settings
- Notifications include: booking updates, messages, and important alerts
Children's Privacy
HireMeBuddy is not intended for users under 18 years old. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted in the app and on this page with a new "Last Updated" date.
Contact Us
For questions about this Privacy Policy, contact:
- Email: privacy@hiremebuddy.app
- Address: HireMeBuddy, Windhoek, Namibia
- App: Use in-app support feature
Third-Party Services
Our app uses these third-party services:
- Supabase: Database and authentication (Privacy Policy)
- Firebase: Push notifications (Privacy Policy)
- Google Maps: Location services (Privacy Policy)
By using HireMeBuddy, you agree to this Privacy Policy.